The People Operations Advisor supports the People Operations Manager in improving how our People function operates, combining operational HR knowledge with process improvement, data analysis and project delivery. Sitting within the People Team, this role works across HR, Recruitment and Training to improve processes, provide operational insight and support the delivery of People initiatives that improve efficiency, compliance and employee experience.
Key Responsibilities:
- Support the review, development and implementation of People processes, policies and operational procedure to ensure they remain efficient, compliant and practical.
- Take ownership of defined People Operations processes and identify opportunities to simplify, standardise and improve ways of working.
- Partner with HR, Recruitment and Training teams to resolve operational issues and ensure processes are consistently applied.
- Support the design, documentation and implementation of streamlined processes and self-service tools for managers.
- Carry out compliance and process audits, identifying areas of risk and coordinating actions through to resolution.
- Lead smaller People Operations projects and support wider People projects, ensuring actions and agreed outcomes are delivered.
- Produce and analyse people metrics, dashboards and operational reports to identify trends and support decision-making.
- Support the People Operations Manager with operational priorities, investigating issues and making practical recommendations for improvement.
What Wren Offer:
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Life Assurance after 2 years' service
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Access to Benenden health and discount platform after 1 years of continuous service
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Personal progression plan and training with clear career opportunities
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Individual training budget for personal development
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Staff discount on purchasing a kitchen/bedroom after 1 year of continuous service
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Refer a Friend Scheme with the chance to earn up to £1500 for each referral
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Subsidised canteens on site